AI Chatbot
Customer service that never sleeps.
An AI chatbot that handles inquiries, looks up information in your systems, and resolves cases, as a chat widget on your website or voice bot on the phone. Customized to your business tone, brand, and systems, with full logging, control, and seamless escalation when needed.
From NOK 7,500/mo
What is the challenge?
Customer service teams spend most of their time on repetitive inquiries like status updates, changes, and FAQs. This hurts response time, quality, and the cases that actually require human insight. Meanwhile, sales opportunities are lost when no one is available outside business hours.
How do we solve it?
We build an AI chatbot trained on your data and customized to your brand and communication style. It handles volume, looks up information directly in CRM, ERP, helpdesk, and order systems, and escalates with complete history when cases are complex. The chatbot qualifies leads and books meetings directly in the right advisor's calendar, so you never miss a sales opportunity. Available around the clock as chat or voice, with weekly insight reports on conversion, saved support hours, and customer satisfaction.
How does the process work?
Data Assessment
We analyze the knowledge base, FAQ, and business systems to define the chatbot's domain and customize it for your industry.
Development & Training
The chatbot is built and trained on your data with policy approval, safe fallback, and access control. Full traceability from day one.
Integration
We connect the chatbot to CRM, helpdesk, order system, and calendar so it performs actions, not just provides answers.
Launch & Measurement
The chatbot launches with full logging and an insights dashboard. Measure CSAT, deflection rate, case flow, and generated sales opportunities.
What is included?
Self-service with control
The chatbot resolves cases independently within defined policies, with safe fallback and approval flows when it should stop.
Integrations
Connects to CRM, helpdesk, order systems, and calendar, so the chatbot performs actions, not just provides answers.
Quality & measurement
Full logging, insights dashboard, and continuous improvement. Measure CSAT, deflection rate, case flow, and generated sales opportunities.
Security
Access control, data boundaries, and traceability at enterprise level, without friction for end users.
Who is this for?
Frontline customer service
Handles volume automatically: status, changes, returns, cancellations, and complaints. Escalates with a complete summary when the case is complex.
Internal support
Policies and procedures, access, and onboarding. The chatbot finds the right answer, suggests next steps, and creates tickets when needed.
Frequently asked questions
What channels does the chatbot support?+
The chatbot can be deployed as a chat widget on your website, as a voice bot on the phone, or integrated into existing helpdesk platforms like Zendesk and Freshdesk.
How long does setup take?+
A limited pilot is typically ready in 2-4 weeks. Full rollout with integrations usually takes 4-8 weeks, depending on the number of systems.
What happens when the chatbot can't answer?+
The chatbot escalates to a human with full history and a case summary. The customer experiences a seamless transition, with no repetition.
How is the chatbot trained on our data?+
We use the knowledge base, FAQ, and business systems as sources. The chatbot has no access to data beyond what is approved, and all training happens within secure frameworks.
See a chatbot on your data
We set up a limited, functional pilot based on your company's knowledge base, FAQ, and selected business systems.