TREDAL
INTELLIGENCE
Two critical challenges. Two autonomous solutions. 24/7 Customer Service and Automated Logistics.
Tredal is a heritage Norwegian trailer manufacturer, and Leiehengeren is their rental concept. We modernized operations by implementing autonomous AI agents that handle customer service around the clock and automate critical logistics processes, from customer inquiries to inventory synchronization.
Tradition meets the future
The collaboration between AIKI and Tredal has been an exciting journey. Tredal is a family business with over 130 years of history, known for combining solid craftsmanship with the ability to innovate.
We started by mapping processes to find where AI could have the greatest impact. But technology alone isn't enough, so we focused equally on the people.
“After 130 years of manufacturing in Norway, we at Tredal AS have now adopted artificial intelligence! The collaboration with AIKI has been excellent, solution-oriented, and tailored to our needs.”
What we delivered
Digital Employee
AI customer service for Tredal and Leiehengeren. Handles inquiries via phone and chat, ensuring quick responses around the clock.
- 5,000+ messages handled
- Full context transfer
Process Automation
Checks the number of trailers at each location and automatically updates maximum capacity between Rentit and Google Sheets.
- Counts trailers per location
- Updates max capacity
Competence Building
We held comprehensive training for the team. The goal was to create a shared understanding of AI tools and strengthen internal competence.
- Hands-on workshop
- Confidence in new technology
Ready for similar results?
We can set up your pilot today and automate your path to new customers.